Shipping policy

At Hocus Pocus Blankie, we want you to be happy with your purchase. If something isn't right with your order, we're here to help.

1. Eligibility for Refunds

You may request a refund within 30 days of receiving your order.

To be eligible for a return and refund, your item must be unused, unwashed, and in its original condition and packaging.

If your blanket arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.

2. Non-Refundable Items

The following items are not eligible for a refund:

  • Items that have been used or washed
  • Items damaged after delivery
  • Items returned outside the 30-day return period
  • Gift cards
  • Final-sale items, where clearly marked at the time of purchase

3. How to Request a Refund

To start a refund request, email us at helloangelnest@gmail.com with:

  • Your order number
  • The reason for your request
  • Photos of the item if it arrived damaged, defective, or incorrect

Our customer support team will provide return instructions if a return is required.

Please do not send your order back before contacting us.

4. Refund Process

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow 7–10 business days for an approved refund to be processed. Your bank or payment provider may require additional time for the refund to appear in your account.

Customers are responsible for return shipping costs unless the return is due to an item arriving damaged, defective, incorrect, or because of an error on our part.

5. Exchanges

We do not currently offer direct exchanges.

If you'd like a different item, you may return your eligible item for a refund and place a new order.

6. Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us at helloangelnest@gmail.com within 7 days of delivery.

Please include your order number and photos showing the issue. We'll review the situation and work with you to provide an appropriate resolution.

7. Changes to This Policy

Hocus Pocus Blankie reserves the right to update this Refund Policy. Any changes will be reflected on this page.

Contact Us

If you have any questions about your order, return, or refund, please contact:

Email: helloangelnest@gmail.com

Thank you for shopping with Hocus Pocus Blankie. 🎃