Return & Refund Policy

At Hocus Pocus Blankie, we want you to love your order. If something isn't right, we're here to help.

30-Day Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your blanket must be unused, unwashed, and returned in its original condition and packaging.

How to Start a Return

To request a return, contact us at [Your Support Email] with your order number and reason for the return.

If your return is accepted, our support team will provide instructions on where and how to send your item.

Please do not send products back without contacting us first.

Refunds

Once your return has been received and inspected, we'll let you know whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5–7 business days after processing for the refund to appear, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at [Your Support Email].

Include your order number and photos showing the issue so our team can help resolve it quickly.

Exchanges

We do not currently offer direct exchanges. If you'd like a different item, please return your eligible item for a refund and place a new order.

Non-Returnable Items

Items that have been used, washed, damaged after delivery, or returned outside the 30-day return window may not be eligible for a refund.

Gift cards are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, incorrect, or the return is required because of an error on our part.

Contact Us

Questions about your order or return?

Email: helloangelnest@gmail.com

Our customer support team will be happy to help.